Quality Assurance Document Control Specialist

I am an Information Governance professional with over eight years of experience specializing in project support, document management, and data quality enhancement. I excel at streamlining workflows, overseeing digital records systems, and providing effective support to cross-functional teams. My background includes working in compliance-driven environments such as FDA and GLP/GCLP, where I developed strong expertise in metadata management, audit preparedness, and workflow optimization. Additionally, I bring a creative strategic mindset combined with entrepreneurial experience in product development, brand building, and managing comprehensive business operations from start to finish.

Contact

Washington, D.C.

Projects

Tall Jane

Tall Women's Clothing Brand

other

Work Experience

Quality Assurance Document Control Specialist

BIOQUAL, Inc.

May 2022 â€” Present · 3 yrs 11 mosRockville, MD

Full-timeHybrid

● Manage the full life cycle of 850+ controlled documents each year, ensuring accuracy, compliance, and timely approvals.

● Serve as the primary document control expert for 200+ staff, resolving inquiries and enforcing regulatory and SOP standards.

● Supported the implementation and training of ZenQMS, increasing system adoption and reducing documentation errors.

● Administer and improve electronic document systems, strengthening audit readiness and contributing to zero critical findings.

● Streamlined workflows and metadata structures, reducing retrieval and processing time.

● Oversee compliant client data transfers and reporting for federally regulated studies.

● Maintain retention and archival databases for 10+ years of records, ensuring full lifecycle compliance.

● Standardized templates and documentation processes, improving cross-team efficiency by 20%.

● Provide technical support and training to staff, improving adherence to documentation best practices and reducing recurring issues.

Skills

Adobe Acrobat ProMS Office (Excel, Word, Outlook, Visio)Microsoft TeamsOneDriveGoogle WorkspaceElectronic SignaturesGLP/GCLPAudit Trail OversightData IntegritySOP DevelopmentGood Documentation Practices (GDP)

Education

B.A.

George Mason University

Aug 2013 - May 2018Fairfax, Virginia

Degree

Focus: English Writing & Rhetoric

GPA: 3.5

Coursework

Data StructuresOperating SystemsDatabases