am currently studying BSc Information Technology at the University of West London, where I am developing my knowledge and skills in IT systems, programming and cybersecurity. I have a strong interest in IT support and enjoy solving technical problems and helping users.
I have gained practical experience through my role as an IT Support Team Member at Uxbridge College, where I worked on troubleshooting hardware and software issues, installing systems, and supporting users. I also completed a cybersecurity virtual experience with Fujitsu, which helped me understand cyber threats and system security.
I am a motivated and reliable individual with strong communication and teamwork skills. I am seeking a Junior IT Support Technician role to begin my career in the IT industry.
Learned about security incidents and how to solve them.
Learned about cybersecurity threat in the utilities industry.
Social Media Intern
Doxabeta
Sep 2024 — Sep 2024 · 1 mo
Full-timeHybrid
Created engaging high-quality content.
Conducted market research.
Analysed social media performance metrics.
IT support Team member
Uxbridge College
Apr 2021 — Apr 2021 · 1 mo
Full-timeHybrid
Investigated and resolved computer system problems.
Installed and configured software.
Cavling laptop trolley.
Upgrade the laptops RAM.
Open Day Ambassador
Uxbridge College
Nov 2020 — Nov 2020 · 1 mo
Full-timeHybrid
Greeted and welcomed prospective students, family, and visitors.
Provided detailed information about campus facilities and academic programmes
Led campus tours
Collect and provided feedback to help improve future open day event.
Receptionist
Uxbridge College
Feb 2019 — Feb 2019 · 1 mo
Full-timeHybrid
Greeted and welcome visitors, client and employees.
Answering and directing phone calls.
Scheduling an appointment.
Managing the front desk area.
Fundraise
CLIC Sargent
May 2018 — May 2018 · 1 mo
Full-timeHybrid
Helping to organise the fundraising.
Designing posts.
Reports on progress to the even leader.
Sets fundraising goals and objectives.
Skills
Time ManagementCommunicationTechnical skillJava programmingKnowledge of Microsoft OfficeMicrosoft wordMicrosoft ExcelPowerPointSpreadsheetAccessoutlookPolite and friendlyProfessionalismClient communicationTeam playerCreative problem solvingInformation RetrievalEmail handlingHTML codingPython programmingSocial media engagement
Education
BSc: Information Technology
University of West London
Date - Jan 2025
Other
GCSE English
Uxbridge College
Date - Jan 2024
Other
Grade 3
BTEC Level 3 Extended Diploma: Information Technology
Uxbridge College
Date - Jan 2024
Other
MMM
BTEC Level 3 Foundation Diploma: Information Technology
Uxbridge College
Date - Jan 2023
Other
MMM
BTEC Level 2 Diploma: Information Technology
Uxbridge College
Date - Jan 2022
Other
Double Grade Distinction Merit
Level 1 English GCSEs Maths
Uxbridge College
Date - Jan 2022
Other
Grade 4
BTEC Level 1 Diploma: Information Technology
Uxbridge College
Date - Jan 2022
Other
Double Grade Distinction
Contact
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