Karla Espiritu — Software Quality Assurance Engineer
Software Quality Assurance Engineer
Karla Espiritu
Software Quality Assurance Engineer with 10+ years of experience in manual testing, product quality assurance, and software validation across web, mobile, and desktop applications. Experienc...
Remote
KE
Experience
Product QA and Admin Support
House Numbers Inc
Nov 2022 — Present · 3 yrs 10 mos
Full-timeHybrid
Performed manual QA testing across web and mobile applications to validate functionality, software quality, and compliance with business requirements.
Identified, documented, tracked, and verified software defects to support timely issue resolution.
Recommended process improvements to enhance software quality, usability, and user experience.
Created and maintained documentation, user guides, and standard operating procedures (SOPs) to support knowledge sharing and streamline new hire onboarding.
Provided administrative support for loan processing by setting up loan pipelines, updating Loan Origination Systems (LOS), including Arive, LendingPad, and MOSO, uploading loan documents to lender portals, and maintaining accurate loan records.
Requested and followed up on required post-closing loan documents to ensure compliance with brokerage and company requirements.
Performed administrative tasks, including data entry, file management, document organization, and records maintenance.
Software Test Engineer
Captivate IO - Netbuilder Digital LTD
Feb 2022 — May 2023 · 1 yr 4 mos
Full-timeHybrid
Performed manual testing to validate software functionality, usability, and overall application quality.
Identified, documented, and triaged software defects, collaborating with development teams to ensure timely resolution.
Created and maintained test documentation, procedures, and user guides to ensure consistency, compliance, and knowledge sharing.
Participated in daily standups with the development team to discuss progress, address issues, and align on upcoming releases.
Developed FAQs, user guides, and support documentation to enhance the end-user experience and product adoption.
Software Test Specialist
IBM Solutions Delivery Inc
Oct 2016 — Oct 2021 · 5 yrs 1 mo
Full-timeHybrid
Reviewed software requirements, technical specifications, and design documents to develop comprehensive test scenarios and test cases.
Performed manual testing across web, mobile, and desktop applications to validate functionality, usability, and software quality.
Identified, documented, tracked, and verified software defects, including detailed reproduction steps, expected results, and actual outcomes.
Collaborated with developers and stakeholders to reproduce defects, validate bug fixes, and ensure software quality and a seamless user experience.
Test Lead
Software Laboratories Inc – PSBank
Nov 2015 — Oct 2016 · 1 yr
Full-timeHybrid
Reviewed test plans, test cases, and test scenarios to ensure alignment with business and functional requirements.
Assigned and tracked testing activities, monitored QA execution, and mentored junior QA engineers to ensure software quality and project milestones.
Managed defect lifecycle using Redmine, tracking, documenting, and verifying software issues through resolution.
Collaborated with developers, Test Managers, and Project Managers to resolve defects, clarify requirements, and mitigate project risks.
Created and maintained QA metrics dashboards to track testing progress, defect trends, test coverage, and overall project quality.
Facilitated daily and weekly QA status meetings and communicated testing progress to project stakeholders.
Software Engineer
Denso Techno Philippines Inc
Oct 2011 — Nov 2015 · 4 yrs 2 mos
Full-timeHybrid
Reviewed requirements and source code to ensure compliance with company coding standards and technical specifications.
Developed and executed detailed test cases based on business, functional, and technical requirements.
Performed manual testing, including functional, unit, regression, integration, and user acceptance testing (UAT), to ensure software quality and reliability.
Identified, documented, tracked, and verified software defects while collaborating with developers to resolve issues and improve product quality.
Collaborated with senior engineers to understand software requirements, project deliverables, and development timelines.
Mentored and trained junior engineers on software standards, testing methodologies, and QA best practices; developed training manuals, schedules, and competency evaluations.