Aira Joy Amancio

Admin Role, Appointment Setter

Admin Role, Appointment Setter

Admin Role, Appointment Setter

Aira Joy Amancio

I am a dedicated customer care representative with extensive experience in both customer service and administrative support. I excel at communicating effectively across multiple channels and resolving customer complaints with a professional and solution-focused approach. My background includes successful insurance verification, appointment scheduling, and consistently achieving sales targets. I am committed to enhancing brand awareness and driving business growth by delivering exceptional service in fast-paced and dynamic environments. My goal is to contribute meaningfully to organizational success while maintaining high standards of customer satisfaction.

Aira Joy Amancio profile image
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Experience

Sales Representative

KTKM Distribution Inc.

Jul 2019 — Dec 2019 · 6 mos
Full-timeOn-site
  • Negotiated contracts with potential clients to secure agreements.
  • Consistently met quarterly sales targets by closing deals.
  • Represented the company positively to enhance brand awareness and boost sales.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues.

Customer Service Representative

Hinduja Global Solutions

Nov 2021 — Aug 2022 · 10 mos
Full-timeRemote
  • Handled and resolved customer complaints while responding to inquiries.
  • Managed inbound calls efficiently, multitasking and prioritizing tasks.
  • Relayed customer feedback to management to support continuous improvement efforts.

Medical Biller/Appointment Setter

Shine Billing

Feb 2024 — Mar 2026 · 2 yrs 2 mos
Full-timeOn-site
  • Assisted patients with scheduling appointments through web messaging.
  • Verified insurance coverage, monitored claim statuses, and processed claims for billing.

Skills

Communication SkillsTeamworkTime ManagementCustomer ServiceEffective Communication

Education

BS Tourism Management

Filamer Christian University

Jan 2013 - Jan 2014
Other

BS IT major in Food Technology

Capiz State University

Jan 2014 - Jan 2017
Other

Contact

Let’s connect. Choose the fastest way to reach me.
Email

airajoyamancio1994@yahoo.com

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Phone

+63 981 814 2657

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Aira Joy Amancio

Admin Role, Appointment Setter

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