ABDUL RASHEETH JAGAFAR ALI — Group IT Head
Group IT Head
Group IT Head Accomplished IT Application Manager with over 15 years of experience spearheading ERP implementations, Digital Transformation, and enterprise application management within FMCG, Hypermarkets, Supermarkets, Distribution, Health & Beauty, and F&B industries. Demonstrates specialized expertise in SAP IS-Retail, Oracle ERP, Odoo, and POS system architecture across multi-company and multi-branch high-volume environments. Possesses a robust techno-functional skill set with hands-on experience in ERP rollouts, business process optimization, system integration, IT governance, and stakeholder engagement. Skilled in aligning technology strategies with business goals to drive operational efficiency, profitability, and digital advancement.
Experience Group IT Head Isham Holding Group
Nov 2025 — Present · 10 mos
Full-time Hybrid
Performed comprehensive end-to-end business process analysis across entities and sites to assess workflows, IT systems, and operational gaps. Oversaw evaluation and planning of ERP, POS, and E-commerce solutions aligned with business requirements. Designed a centralized enterprise solution architecture integrating ERP, POS, and online platforms. Identified system inefficiencies, data silos, and process gaps, recommending scalable unified IT platform solutions. Developed multiple technical solution case studies focusing on cost, scalability, and performance. Led digital transformation initiatives to migrate from legacy systems to integrated enterprise platforms. Collaborated with stakeholders for requirements gathering, solution validation, and implementation planning. Enhanced IT infrastructure solutions through modernization, ensuring high availability and security compliance. Served as a liaison between business stakeholders and technical teams to ensure successful project delivery. Managed existing solutions while concurrently focusing on migration strategies. IT Manager SPAR QATAR a division of al Wataniya holding
Dec 2017 — Jun 2025 · 7 yrs 7 mos
Full-time Hybrid
Led SAP IS-Retail ERP implementation across 7+ retail stores, integrating Finance, Sales, and Procurement modules. Implemented SAP POS architecture, ensuring real-time synchronization of pricing, inventory, and sales data. Managed comprehensive IT infrastructure setup for new store openings, achieving 100% uptime. Directed data migration, user acceptance testing, and staff training, boosting onboarding efficiency by 40%. Spearheaded Retail Automation implementations, enhancing operational efficiency and reducing manual efforts. Oversaw API integration of POS, ESL, SCO, and E-commerce systems, maintaining 99.8% data accuracy. Supervised SQL, Oracle, and PostgreSQL database performance, improving transaction speeds by 20%. Developed Power BI dashboards for live KPI monitoring, facilitating better decision-making and supplier management. Directed IT strategy, cybersecurity measures, vendor contract negotiations, and disaster recovery planning. ERP Consultant/Manager (ERP, POS, DBA) KHAYRAT AL DOHA
Apr 2017 — Oct 2017 · 7 mos
Full-time Hybrid
Delivered complete ERP and POS implementation for a new hypermarket with zero post-launch errors. Enhanced workflow efficiency by 30% through ERP optimization across Sales, Inventory, GL, AP, and AR modules. Managed network infrastructure, security, and backup procedures for seamless real-time data synchronization. Provided ERP user training and support, improving technical proficiency and system adoption. ERP Manager (ERP, POS, DBA) FOOD PALACE
May 2013 — Mar 2017 · 3 yrs 11 mos
Full-time Hybrid
Promoted from IT Administrator to IT Applications Manager after successfully leading a full ERP migration project. Performed GAP analyses, system integration testing, user acceptance testing, and delivered end-user training for multi-branch retail systems. Increased server uptime by 35% and reduced infrastructure downtime by 25%. Managed software procurement, contract negotiations, and vendor performance oversight. IT Manager (ERP, POS, DBA, CRM) REGENCY GROUP FOR CORPORATE MANAGEMENT - KSA
Dec 2011 — Dec 2012 · 1 yr 1 mo
Full-time Hybrid
Managed IT infrastructure setup for a new hypermarket including LAN/WAN, VPN, and POS/ERP systems. Directed ERP deployment for 39 checkout stations, ensuring 100% operational success at launch. Delivered comprehensive ERP training covering Sales, Purchase, Inventory, GL, AP, and AR modules. Implemented data security, backup, and synchronization protocols, increasing data accuracy by 30%. IT Administrator (ERP, POS, DBA) REGENCY GROUP FOR CORPORATE MANAGEMENT - UAE
Sep 2009 — Dec 2011 · 2 yrs 4 mos
Full-time Hybrid
Oversaw ERP and POS operations across branches, reducing system downtime by 35%. Supported IT infrastructure and end-user systems, improving issue resolution speed by 40%. Managed software version upgrades, access controls, and process automation initiatives. Produced analytical reports on sales, inventory, and promotions to inform strategic business decisions.
Skills ERP Implementation: SAP, Oracle, Odoo, MS D365 F&O POS Solutions: DN, Oracle X Pos, Simphony, Legacy POS Databases: SQLServer, MySQL, PostgreSQL, Oracle Integration & Automation: API/FTP Integration CRM & E-Commerce: Loyalty Apps, Online Platforms, Omnichannel Operations Business Intelligence: Power BI, Tableau (ETL, Live Dashboards, Analytics) Infrastructure & Security: VMware, Veeam, Firewalls, FTP, CCTV, VPN, M365, Disaster Recovery Project Management: Agile & Waterfall, GAP Analysis, SOW, UAT, Risk & Change Management Leadership & Strategy: IT Governance, Vendor Management, Budgeting, Digital Roadmap
Education Master of Computer Application Jamal Mohamed College (Bharathidasan University)
Date - Apr 2007
Other
Bachelor of Computer Science Jamal Mohamed College (Bharathidasan University)
Date - Apr 2004
Other
Last updated Aug 11, 2026
